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Why is it important to educate pet parents on the best tools and methods for their dog’s at-home care? (Select all that apply)
When managing a client’s expectations, it’s important to remember ____.
True or False. Some clients may not meet your at home care expectations – make it about progress not perfection.
Which of the following is not a suggested method for building rapport with clients?
True or False. Do not attempt to make recommendations to clients whom you have not established trust with yet, as it may fall on deaf ears and take longer to build a relationship with the client.
True or False. Always caution pet parents not to overdo it with rushing and to keep at-home maintenance sessions to 30-60 mins with necessary breaks on longer coats.
Before making recommendations, gauge whether or not the client _____. (Select all that apply)
If a client insists they are brushing at home yet their pet is still being brought in matted, or it’s obvious that only the top coat is being brushed out, the best way to educate them at this point would be to ____.
Which of the following is not a coat type?
Which of the following brushes would be best to recommend for at home care with a client whose dog has a smooth coat?
What is the most commonly recommended grooming schedule for dogs?
True or False. Combs have no use on a thick, smooth coat.
Which of the following is not a necessary tool for caring for a double coat at home?
True or False. Double coats may need to be seen more frequently than once a month in seasons of heavy shedding
Which of the following is not a recommended tool for at home care of a drop coat breed?
Which of the following is the most low maintenance coat type?
Which of the following is a recommended way to handle a dog early so that they’re comfortable with the grooming process when they become of age? (Select all that apply)
Which of the following tools can be dangerous to recommend for at-home care due to it being a blade on a handle that can cut the dog or pull out excess top coat with the undercoat?
Which of the following is NEVER recommended for at home care due the intense blades of the tools that can easily injure dogs if not careful?
Which of the following is important to remember when educating pet parents on at home maintenance? (Select all that apply)